Privacy Policy

Effective date: June 10, 2026

Pool Bright Specialists LLC (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or interact with us, including by phone and SMS text message.

Information We Collect

We may collect:

Contact information (such as name, email address, phone number)
Service-related information you provide (such as service address, service requests, appointment details)
Communications (emails, calls, and text messages)
Website usage data (such as IP address, device/browser information, pages viewed, and approximate location derived from IP)
Cookies and similar technologies (see “Cookies & Analytics”)

How We Use Information

We use information to:

Provide and manage our services
Schedule, confirm, and update appointments or service visits
Send transactional communications (e.g., appointment reminders, service updates, invoices/receipts, and customer support)
Respond to inquiries and provide customer support
Improve our website and operations
Help protect against fraud, abuse, or security incidents
Comply with legal obligations

How We Share Information

We may share information:

With service providers who help us operate (e.g., website hosting, communications providers, scheduling, and payment processing), only as needed to provide services
To comply with law, enforce our rights, or protect safety
In connection with a business transaction (e.g., merger, acquisition), if applicable

We do not sell your personal information.

SMS/Text Messaging (Transactional)

If you provide your mobile number, you may receive transactional text messages from Pool Bright Specialists LLC, such as appointment confirmations, reminders, service updates, and customer support messages.

Consent: By providing your phone number, you authorize us to send you transactional text messages related to your services and requests.
Opt-out: You can opt out at any time by replying STOP. After you opt out, you may receive one final message confirming your opt-out.
Help: Reply HELP for help or contact us at dan@poolbrightpools.com.
Message frequency: Varies based on your appointments and service activity.
Message & data rates: Message and data rates may apply.
Carriers: Carriers are not liable for delayed or undelivered messages.
No sharing of SMS consent: SMS consent is not shared with third parties for their marketing purposes.

Cookies & Analytics

We and our service providers may use cookies and similar technologies to operate the site, understand usage, and improve performance. You can control cookies through your browser settings (note that disabling cookies may affect site functionality).

Data Retention

We keep personal information only as long as necessary for the purposes described above, including to provide services, maintain records, resolve disputes, and comply with legal obligations.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure.

Your Choices

You may request to access, correct, or delete certain personal information by contacting us at dan@poolbrightpools.com. We may need to retain certain information for legal or operational reasons.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

Contact Us

Pool Bright Specialists LLC
Email: dan@poolbrightpools.com
Mailing Address: PO Box 1296, Rocklin, CA 95677